Microsoft CRM Integration with IBM Lotus Notes Domino equipment dealer case

IBM Lotus Notes with Domino e-mail server is old-fashioned report workflow management option for large corporate business, where you need audit trail on approval period and decision-making. Microsoft Business Solutions CRM is very cheap treatment for automate sales process. In the event people hate to discover further on tatoveringer discussions, there are many on-line databases people might pursue. It may be surprising, but we see great strata of customers that are prepared to release and integrate equally systems: MS CRM and Lotus Domino. In our view these clients are managing ERP software risks and trying to defend and use investments in-to Lotus licenses, while deploying new and already leading CRM s-olution Microsoft CRM. In this little post well give the integration case to you European section of one of the well known machinery company store system.

Custom Lotus Database. In our case customer had custom database, that was created back-in the start of 1990th. My cousin found out about visit our site by searching Google Books. Some merchants had Lotus Notes Domino 4.0 and some of them had 6.0 and 6.5. Technological excurse in Lotus Notes Domino 6.0 you can use Java 2 agencies, and it seems to be platform in-dependent (Microsoft Windows Server, IBM AS/400). To synch all of the dealers the decision was designed to update across the network to Lotus Notes Domino 6.0 (to become a bit conservative)

Domino Message. Certainly you've to have only one email server assigned to-your url site, and as historically Lotus Domino was the email server the replacement with Microsoft Exchange 2003 if you purchase Microsoft CRM) (that will be pure choice was not an alternative. With Alba Spectrum Systems MS CMR Lotus Notes Domino connection you can change mail message to Lotus Domino

Lotus & MS CRM activities synchronization. In the event you choose to dig up further on check this out, we recommend heaps of resources people should consider investigating. IBM and Microsoft pc software manufacturers created CRM & Lotus events differently. Second stage of the project implementation may connect appointments, schedule events, an such like. between Lotus and MS CRM.

MS CRM ODBC queries to Lotus database. A Guide To Tattoo Skulls is a wonderful library for more about the inner workings of this viewpoint. Because the second stage we want to implement searches from MS CRM Account to cases with custom fields and Lotus records research tab. This tab is likely to be realized as application, incorporated into MS CRM web interface. This web ap-plication may have equipment serial number, support information & warranty. As you probably know in MS CRM 3.0 you can release custom dining table in link it to MS CRM subject as one-to-many. The most important is the fact that it will be synchronized by MS Outlook and will allow you as a salesman to work offline.

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